COVID-19 HEALTH & SAFETY PROTOCOLS: Effective 28th April 2020
Tommy’s Property Management meets the Government’s criteria to safely operate in limited capacity once we move to Alert Level-3, currently planned for 28 April 2020.
The following precautions will be enacted for every private viewing appointment. Please read these carefully. We are committed to keeping our team, clients and community safe.
The following procedures, along with all MOH guidelines are how we plan on doing that.
Guidelines as advised – Confirmation must be obtained prior to entering from all parties.
•A maximum of two private viewings will be allowed per day per property
•Only one property manager will be able to attend the private viewing
•The owner/tenant(s) must not be present while viewing is underway (and tenants must give permission for viewings where a property is tenanted)
•The viewing attendee(s) must wait in their car until the property manager advises they can enter
•Photographers/videographers can enter a property but only to undertake work that can’t be done remotely
Protocol on the day of viewing:
•The property manager will arrive prior to the viewing attendee(s) to open up the property (incl wardrobes & important cupboards)
•The property manager will open the house up having used hand sanitizer and wearing gloves
•The property manager will then meet the viewing attendee(s) outside the property – all shoes off at the door
•The property manager will explain the viewing process and remind them not to touch anything.
•The property manager will ensure gloves, hand sanitizer and antiseptic wipes are available and that these products are used before unlocking and walking through the front door
•The viewing attendee(s) and the property manager will be able to walk through the property ensuring that enough acceptable social distance is maintained at all times
•House relocked- both the viewing attendee(s) and the property manager to use hand sanitiser provided by the property manager when leaving the property
Confirmations required prior to confirming viewings:
•Confirmation will be sought that no one residing in the property is currently in isolation due to Covid-19.
•Confirmation will be sought that no one entering the property is currently in isolation due to Covid-19.
•Confirmation will be sought that no one currently residing in the property has been in contact with anyone diagnosed with Covid-19.
•Confirmation will be sought that no one currently entering the property has been in contact with anyone diagnosed with Covid-19.
•No other persons are to be present inside the property while the inspection is taking place
•Any inspector/valuer is to wait at a minimum of two metres from the access person while entry is provided.
•All private viewings are by appointment only
For further knowledge of the Residential Property Management Guidelines for operating under COVID-19 Alert Level 3 provided by REINZ – CLICK HERE
If you would like to contact us to organise a viewing by appointment please contact the listed property manager or feel free to give us an obligation free call anytime on 04 381 8604.